Impact and user satisfaction of a clinical information portal embedded in an electronic health record

Perspect Health Inf Manag. 2011;8(Fall):1d. Epub 2011 Oct 1.


In 2008, a clinical information tool was developed and embedded in the electronic health record system of an academic medical center. In 2009, the initial information tool, Clinical-e, was superseded by a portal called Clinical Focus, with a single search box enabling a federated search of selected online information resources. To measure the usefulness and impact of Clinical Focus, a survey was used to gather feedback about users' experience with this clinical resource. The survey determined what type of clinicians were using this tool and assessed user satisfaction and perceived impact on patient care decision making. Initial survey results suggest the majority of respondents found Clinical Focus easy to navigate, the content easy to read, and the retrieved information relevant and complete. The majority would recommend Clinical Focus to their colleagues. Results indicate that this tool is a promising area for future development.

Keywords: clinical decision support; electronic health record; knowledge-based library resources; user satisfaction.

Publication types

  • Evaluation Study

MeSH terms

  • Consumer Behavior*
  • Decision Support Systems, Clinical / instrumentation*
  • Electronic Health Records / instrumentation*
  • Health Care Surveys
  • Humans
  • Information Storage and Retrieval / methods*
  • Software*
  • Surveys and Questionnaires
  • United States