Emergency department crowding: time for interventions and policy evaluations

Emerg Med Int. 2012;2012:838610. doi: 10.1155/2012/838610. Epub 2012 Feb 7.


This paper summarises the consequences of emergency department crowding. It provides a comparison of the scales used to measure emergency department crowding. We discuss the multiple causes of crowding and present an up-to-date literature review of the interventions that reduce the adverse consequences of crowding. We consider interventions at the level of an individual hospital and a policy level.