doi: 10.1086/665314.
Epub 2012 Mar 21.
Impact of isolation on hospital consumer assessment of healthcare providers and systems scores: is isolation isolating?
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- PMID: 22476279
- DOI: 10.1086/665314
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Impact of isolation on hospital consumer assessment of healthcare providers and systems scores: is isolation isolating?
Infect Control Hosp Epidemiol.
2012 May.
Abstract
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey was used to measure the effect of isolation on patient satisfaction. Isolated patients reported lower scores for questions regarding physician communication and staff responsiveness. Overall scores for these domains were lower in isolated than in nonisolated patients.
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