Experiences with treating immigrants: a qualitative study in mental health services across 16 European countries

Soc Psychiatry Psychiatr Epidemiol. 2013 Jan;48(1):105-16. doi: 10.1007/s00127-012-0528-3. Epub 2012 Jun 20.

Abstract

Purpose: While there has been systematic research on the experiences of immigrant patients in mental health services within certain European countries, little research has explored the experiences of mental health professionals in the delivery of services to immigrants across Europe. This study sought to explore professionals' experiences of delivering care to immigrants in districts densely populated with immigrants across Europe.

Methods: Forty-eight semi-structured interviews were conducted with mental health care professionals working in 16 European countries. Professionals in each country were recruited from three areas with the highest proportion of immigrants. For the purpose of this study, immigrants were defined as first-generation immigrants born outside the country of current residence, including regular immigrants, irregular immigrants, asylum seekers, refugees and victims of human trafficking. Interviews were transcribed and analysed using thematic analysis.

Results: The interviews highlighted specific challenges to treating immigrants in mental health services across all 16 countries including complications with diagnosis, difficulty in developing trust and increased risk of marginalisation.

Conclusions: Although mental health service delivery varies between and within European countries, consistent challenges exist in the experiences of mental health professionals delivering services in communities with high proportions of immigrants. Improvements to practice should include training in reaching appropriate diagnoses, a focus on building trusting relationships and measures to counter marginalisation.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Attitude of Health Personnel*
  • Communication Barriers
  • Cultural Competency
  • Culture
  • Emigrants and Immigrants / psychology*
  • Emigrants and Immigrants / statistics & numerical data
  • Europe / epidemiology
  • Female
  • Health Personnel / psychology*
  • Humans
  • Interviews as Topic
  • Male
  • Mental Disorders / ethnology*
  • Mental Disorders / therapy*
  • Mental Health Services / organization & administration*
  • Middle Aged
  • Patient Acceptance of Health Care
  • Professional-Patient Relations
  • Qualitative Research
  • Refugees / psychology
  • Refugees / statistics & numerical data
  • Transients and Migrants / psychology
  • Transients and Migrants / statistics & numerical data
  • Trust