When to use your head and when to use your heart: the differential value of perspective-taking versus empathy in competitive interactions

Pers Soc Psychol Bull. 2013 Jan;39(1):3-16. doi: 10.1177/0146167212465320. Epub 2012 Nov 12.

Abstract

Four studies explored whether perspective-taking and empathy would be differentially effective in mixed-motive competitions depending on whether the critical skills for success were more cognitively or emotionally based. Study 1 demonstrated that individual differences in perspective-taking, but not empathy, predicted increased distributive and integrative performance in a multiple-round war game that required a clear understanding of an opponent's strategic intentions. Conversely, both measures and manipulations of empathy proved more advantageous than perspective-taking in a relationship-based coalition game that required identifying the strength of interpersonal connections (Studies 2-3). Study 4 established a key process: perspective-takers were more accurate in cognitive understanding of others, whereas empathy produced stronger accuracy in emotional understanding. Perspective-taking and empathy were each useful but in different types of competitive, mixed-motive situations-their success depended on the task-competency match. These results demonstrate when to use your head versus your heart to achieve the best outcomes for oneself.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adolescent
  • Canada
  • Cognition*
  • Cooperative Behavior
  • Emotions*
  • Empathy*
  • Humans
  • Intention
  • Interpersonal Relations
  • Male
  • Models, Psychological
  • Motivation
  • Regression Analysis
  • Social Behavior*
  • Social Perception*
  • Students / psychology
  • Young Adult