The evolving role of the radiologist: the Vancouver workload utilization evaluation study

J Am Coll Radiol. 2013 Oct;10(10):764-9. doi: 10.1016/j.jacr.2013.04.001. Epub 2013 Jun 12.

Abstract

Purpose: The role of the present-day on-site hospital radiologist surpasses image interpretation-related duties. This study characterizes these workload activities, as well as quantifies the type of value-based interactions radiologists experience on a daily basis with allied health personnel.

Materials and methods: A prospective, observational, randomized study was performed across 3 hospitals in the fall of 2012. One month of observation of 14 staff radiologists was performed by a trained observer. The observer followed the subject radiologists throughout the workday, recording activities using a time and motion methodology.

Results: Radiologists spent 36.4% of their time on image interpretation. The proportion of noninterpretative tasks was 43.8%, which includes activities such as protocolling requisitions, supervising and monitoring studies, performing image-guided procedures, consulting with physicians, and directly caring for patients. Total clinical productivity was 87.7%, and radiologists experienced, on average, 6 interactions per hour with other health personnel, of which over 81.2% directly influenced patient care in real time.

Conclusion: This study demonstrates a new framework of characterizing the type of work radiologists perform on a daily basis, which helps further define the evolving role of the present-day radiologist to other physicians, administrators, and policy makers. Furthermore, the on-site added value that radiologists deliver suggests that radiologists are central figures in the medical imaging department who are difficult to replace by off-site or nonradiologist image interpreters.

Keywords: Radiology; clinical productivity; outsourced services; practice management; quality assurance; telemedicine; workload.

MeSH terms

  • British Columbia
  • Physicians / statistics & numerical data*
  • Practice Patterns, Physicians' / statistics & numerical data*
  • Practice Patterns, Physicians' / trends*
  • Radiology / statistics & numerical data*
  • Radiology / trends*
  • Time and Motion Studies*
  • Utilization Review
  • Workload / statistics & numerical data*