Confronting safety gaps across labor and delivery teams

Am J Obstet Gynecol. 2013 Nov;209(5):402-408.e3. doi: 10.1016/j.ajog.2013.07.013. Epub 2013 Jul 17.

Abstract

We assessed the occurrence of 4 safety concerns among labor and delivery teams: dangerous shortcuts, missing competencies, disrespect, and performance problems. A total of 3282 participants completed surveys, and 92% of physicians (906 of 985), 93% of midwives (385 of 414), and 98% of nurses (1846 of 1884) observed at least 1 concern within the preceding year. A majority of respondents said these concerns undermined patient safety, harmed patients, or led them to seriously consider transferring or leaving their positions. Only 9% of physicians, 13% of midwives, and 13% of nurses shared their full concerns with the person involved. Organizational silence is evident within labor-and-delivery teams. Improvement will require multiple strategies, used at the personal, social, and structural levels.

Keywords: communication; organizational silence; patient safety; psychological safety.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Attitude of Health Personnel
  • Communication*
  • Delivery, Obstetric / nursing
  • Delivery, Obstetric / standards
  • Female
  • Humans
  • Labor, Obstetric
  • Medical Errors / prevention & control*
  • Midwifery / standards
  • Obstetric Nursing / standards
  • Obstetrics / organization & administration
  • Obstetrics / standards*
  • Organizational Culture
  • Patient Care Team / organization & administration
  • Patient Care Team / standards*
  • Patient Safety / standards
  • Pregnancy
  • Surveys and Questionnaires