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. 2013 Oct;22 Suppl 2(Suppl 2):ii58-ii64.
doi: 10.1136/bmjqs-2012-001712. Epub 2013 Jul 23.

Cognitive debiasing 1: origins of bias and theory of debiasing

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Free PMC article

Cognitive debiasing 1: origins of bias and theory of debiasing

Pat Croskerry et al. BMJ Qual Saf. 2013 Oct.
Free PMC article

Abstract

Numerous studies have shown that diagnostic failure depends upon a variety of factors. Psychological factors are fundamental in influencing the cognitive performance of the decision maker. In this first of two papers, we discuss the basics of reasoning and the Dual Process Theory (DPT) of decision making. The general properties of the DPT model, as it applies to diagnostic reasoning, are reviewed. A variety of cognitive and affective biases are known to compromise the decision-making process. They mostly appear to originate in the fast intuitive processes of Type 1 that dominate (or drive) decision making. Type 1 processes work well most of the time but they may open the door for biases. Removing or at least mitigating these biases would appear to be an important goal. We will also review the origins of biases. The consensus is that there are two major sources: innate, hard-wired biases that developed in our evolutionary past, and acquired biases established in the course of development and within our working environments. Both are associated with abbreviated decision making in the form of heuristics. Other work suggests that ambient and contextual factors may create high risk situations that dispose decision makers to particular biases. Fatigue, sleep deprivation and cognitive overload appear to be important determinants. The theoretical basis of several approaches towards debiasing is then discussed. All share a common feature that involves a deliberate decoupling from Type 1 intuitive processing and moving to Type 2 analytical processing so that eventually unexamined intuitive judgments can be submitted to verification. This decoupling step appears to be the critical feature of cognitive and affective debiasing.

Keywords: Cognitive biases; Decision making; Diagnostic errors; Patient safety.

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Figures

Figure 1
Figure 1
Dual process model for decision making. From: Croskerry (T is the toggle function, which means that the decision maker is able to move forth and back between Type 1 and Type 2 processes).
Figure 2
Figure 2
Origins of biases in Type I processes. This is a modified section of the dual process model of diagnosis expanding upon the origins of Type 1 processes (based on Stanovich).
Figure 3
Figure 3
Successive steps in cognitive debiasing (adapted from Wilson and Brekke). Green arrows=yes; Red arrows=no

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