Development of a quality ranking model for home health care providers

Health Mark Q. 2013;30(3):246-62. doi: 10.1080/07359683.2013.814503.

Abstract

This research aims to increase transparency and simplify consumer decision-making regarding the selection of a home health care provider. Currently, quality information on home health care providers is fragmented and difficult to interpret. In this study, a quality-ranking model is developed by selecting multidimensional quality indicators across multiple sources and respective weights using expert judgment. Given the weights and providers' performance on each quality indicator, a composite score is calculated that summarizes a home health care provider's overall quality level. This quality information empowers consumers to narrow their search and select the best-performing, most efficient providers.

MeSH terms

  • Choice Behavior
  • Home Care Agencies / standards*
  • Humans
  • Models, Organizational*
  • Quality Indicators, Health Care*
  • Quality of Health Care / classification*