"Willing but unwilling": attitudinal barriers to adoption of home-based health information technology among older adults

Health Informatics J. 2014 Jun;20(2):127-35. doi: 10.1177/1460458213486906. Epub 2013 Sep 20.

Abstract

While much research focuses on adoption of electronic health-care records and other information technology among health-care providers, less research explores patient attitudes. This qualitative study examines barriers to adoption of home-based health information technology, particularly personal electronic health records, among older adults. We conducted in-depth interviews (30-90 min duration) with 35 American adults, aged 46-72 years, to determine their perceptions of and attitudes toward home-based health information technology. Analysis of interview data revealed that most barriers to adoption fell under four themes: technological discomfort, privacy or security concerns, lack of relative advantage, and perceived distance from the user representation. Based on our findings, systems to promote home-based health information technology should incorporate familiar computer applications, alleviate privacy and security concerns, and align with older adults' active and engaged self-image.

Keywords: Consumer health information; data security and confidentiality; ehealth; electronic health records; older adults.

MeSH terms

  • Aged
  • Attitude to Computers
  • Attitude*
  • Confidentiality
  • Electronic Health Records / organization & administration*
  • Female
  • Health Knowledge, Attitudes, Practice
  • Home Care Services / organization & administration*
  • Humans
  • Interviews as Topic
  • Male
  • Medical Informatics
  • Middle Aged