A whole-hospital approach? Some staff views of a hospital bereavement care service

Death Stud. 2013 Jul;37(6):552-68. doi: 10.1080/07481187.2012.673532.


A qualitative study was conducted to address staff's views of bereavement care in a large hospital setting. Two focus-groups and 1 interview were attended by 21 self-selected staff. The qualitative analysis yielded the following: (a) a staff training program within a structured bereavement care service may give staff a sense of confidence and pride in this aspect of their work; (b) a whole-hospital approach to bereavement care may offer an alternative model to individual clinical services; (c) the question is raised as to whether the presence of a bereavement co-ordinator helps contain staff anxiety and other painful emotions generated by contact with the dying and bereaved; and (d) the potential role of ancillary staff in bereavement care warrants more study.

MeSH terms

  • Adult
  • Anxiety / prevention & control
  • Attitude of Health Personnel*
  • Attitude to Death
  • Bereavement*
  • Burnout, Professional / prevention & control*
  • Burnout, Professional / psychology
  • Communication
  • Critical Care / psychology
  • Female
  • Focus Groups
  • Humans
  • Male
  • Middle Aged
  • Personnel, Hospital / psychology*
  • Professional Competence*
  • Professional-Family Relations
  • Program Evaluation
  • Young Adult