"I think about Oprah": social class differences in sources of health information

Qual Health Res. 2014 Apr;24(4):506-16. doi: 10.1177/1049732314524637. Epub 2014 Mar 12.

Abstract

Health information influences an individual's health outcomes. Indeed, researchers have found that communication inequalities contribute to health inequalities. We do not have a clear understanding of why and how the communication disparities exist, however, particularly the social forces behind such differences. The qualitative nature of this article reveals the nuances of health information seeking using the case of infertility. Through 58 in-depth interviews, I demonstrate how differences in social and cultural capital between women of low and high socioeconomic status (SES) result in different ways of learning about health. Women of high SES have access to support groups, physicians, and the Internet, whereas women of low SES do not discuss their health problems with their peers, and lack access to and distrust physicians. I explore how these differences in health information shape the illness experience. I conclude with policy implications.

Keywords: communication; fertility / infertility; health information seeking; social equality / inequality; women’s health.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adolescent
  • Adult
  • Female
  • Health Communication* / economics
  • Humans
  • Infertility, Female / psychology*
  • Information Seeking Behavior*
  • Professional-Patient Relations
  • Social Class*