doi: 10.1097/NCQ.0000000000000062.
Is the hospital's magnet status linked to HCAHPS scores?
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- PMID: 24686041
- DOI: 10.1097/NCQ.0000000000000062
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Is the hospital's magnet status linked to HCAHPS scores?
J Nurs Care Qual.
2014 Oct-Dec.
Abstract
This study identified a significant link between Magnet hospitals and higher HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) scores across 110 Illinois hospitals. Compared with registered nurse nursing hours per patient-day and registered nurse turnover rate, Magnet status was a stronger contributor to the HCAHPS scores. A moderate to strong, reverse relationship between hospital's percentage of African American patients and HCAHPS scores suggests a need for strengthening culturally sensitive nurse-patient communications.
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