Patients' perspective of the design of provider-patients electronic communication services

Petr Silhavy; Radek Silhavy; Zdenka Prokopova

doi:10.3390/ijerph110606231

Patients' perspective of the design of provider-patients electronic communication services

Int J Environ Res Public Health. 2014 Jun 12;11(6):6231-45. doi: 10.3390/ijerph110606231.

Authors

Petr Silhavy¹, Radek Silhavy², Zdenka Prokopova³

Affiliations

¹ Department of Computer and Communication Systems, Faculty of Applied Informatics, Tomas Bata University in Zlin, nam. T. G. Masaryka 5555, Zlin, 760 01, Czech Republic. psilhavy@fai.utb.cz.
² Department of Computer and Communication Systems, Faculty of Applied Informatics, Tomas Bata University in Zlin, nam. T. G. Masaryka 5555, Zlin, 760 01, Czech Republic. rsilhavy@fai.utb.cz.
³ Department of Computer and Communication Systems, Faculty of Applied Informatics, Tomas Bata University in Zlin, nam. T. G. Masaryka 5555, Zlin, 760 01, Czech Republic. prokopova@fai.utb.cz.

Abstract

Information Delivery is one the most important tasks in healthcare practice. This article discusses patient's tasks and perspectives, which are then used to design a new Effective Electronic Methodology. The system design methods applicable to electronic communication in the healthcare sector are also described. The architecture and the methodology for the healthcare service portal are set out in the proposed system design.

Publication types

Research Support, Non-U.S. Gov't

MeSH terms

Communication
Electronic Health Records
Electronic Mail*
Electronic Prescribing
Internet*
Patient Preference*
Physician-Patient Relations
Software Design*
User-Computer Interface