Community perceptions and utilization of a consumer health center

doi:10.3163/1536-5050.103.1.007

. 2015 Jan;103(1):35-9.

doi: 10.3163/1536-5050.103.1.007.

Community perceptions and utilization of a consumer health center

Katie A Ports¹, Antoinette Ayers¹, Wayne Crocker¹, Alton Hart¹, Maghboeba Mosavel¹, Carlin Rafie¹

Affiliations

Affiliation

¹ kaports@ vcu.edu , Post-Doctoral Fellow, Department of Social and Behavioral Health, School of Medicine, Virginia Commonwealth University, P.O. Box 980149, Richmond, VA 23219; aayers@vcu.edu , Community Health Educator, Virginia Commonwealth University, Massey Cancer Center G-127, 401 College Street P.O. Box 980037, Richmond, VA 23298; wcrocker@ppls.org , Library Director, Petersburg Public Library, 201 West Washington Street, Petersburg, VA 23803; Alton.Hart@vdh.virginia.gov , Public Health Director, Crater Health District, Virginia Department of Health, 301 Halifax Street, Petersburg, VA 23803; mmosavel@vcu.edu , Associate Professor, Department of Social and Behavioral Health, School of Medicine, Virginia Commonwealth University, P.O. Box 980149, Richmond, VA 23219; crafie@vcu.edu , James W. and Frances G. McGlothlin Medical Education Center, 11th Floor, Room 11-204, 1201 East Marshall Street P.O. Box 980070, Richmond, VA 23298-0070.

PMID: 25552943
PMCID: PMC4279932
DOI: 10.3163/1536-5050.103.1.007

Community perceptions and utilization of a consumer health center

Katie A Ports et al. J Med Libr Assoc. 2015 Jan.

. 2015 Jan;103(1):35-9.

doi: 10.3163/1536-5050.103.1.007.

Authors

Katie A Ports¹, Antoinette Ayers¹, Wayne Crocker¹, Alton Hart¹, Maghboeba Mosavel¹, Carlin Rafie¹

Affiliation

¹ kaports@ vcu.edu , Post-Doctoral Fellow, Department of Social and Behavioral Health, School of Medicine, Virginia Commonwealth University, P.O. Box 980149, Richmond, VA 23219; aayers@vcu.edu , Community Health Educator, Virginia Commonwealth University, Massey Cancer Center G-127, 401 College Street P.O. Box 980037, Richmond, VA 23298; wcrocker@ppls.org , Library Director, Petersburg Public Library, 201 West Washington Street, Petersburg, VA 23803; Alton.Hart@vdh.virginia.gov , Public Health Director, Crater Health District, Virginia Department of Health, 301 Halifax Street, Petersburg, VA 23803; mmosavel@vcu.edu , Associate Professor, Department of Social and Behavioral Health, School of Medicine, Virginia Commonwealth University, P.O. Box 980149, Richmond, VA 23219; crafie@vcu.edu , James W. and Frances G. McGlothlin Medical Education Center, 11th Floor, Room 11-204, 1201 East Marshall Street P.O. Box 980070, Richmond, VA 23298-0070.

PMID: 25552943
PMCID: PMC4279932
DOI: 10.3163/1536-5050.103.1.007

Abstract

The purpose of this study was to understand factors that may affect the usage of a consumer health center located in a public library. More specifically, the authors wanted to know what health resources are of interest to the community, what patrons' perceptions of their experience at the center are, and finally, how staff can increase utilization of the center. In general, perceptions of the center were positive. The findings support that participants appreciate efforts to provide health information in the public library setting and that utilization could be improved through marketing and outreach.

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References

1. Baker LM, Wilson FL, Kars M. The readability of medical information on InfroTrac: does it meet the needs of people with low literacy skills. Ref User Serv Q. 1997 Winter;37(2):155–60.
1. National Network of Libraries of Medicine. Health literacy [Internet] Bethesda, MD: National Library of Medicine; 2012 [cited 20 May 2013]. < http://nnlm.gov/outreach/consumer/hlthlit.html>.
1. Kutner M, Greenberg E, Jin Y, Paulsen C. The health literacy of America's adults: results from the 2003 National Assessment of Adult Literacy (NCES 2006-483) [Internet] Washington, DC: National Center for Education Statistics, US Department of Education; 2006 [cited 20 May 2013]. < http://www.ntia.doc.gov/legacy/ntiahome/dn/html/anationonline2.htm>.
1. Chang BL, Bakken S, Brown SS, Houston TK, Kreps GL, Kukafka R, Safran C, Stavri PZ. Bridging the digital divide: reaching vulnerable populations. J Am Med Inform Assoc. 2004 Nov–Dec;11(6):S448–57. - PMC - PubMed
1. Kreps GL. Enhancing access to relevant health information. In: Carveth R, Kretchmer SB, Schuler D, editors. Proceedings of Shaping the Network Society: Patterns for Participation, Action and Change. Seattle, WA: Computer Professionals for Social Responsibility; 2002. pp. 149–52.

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[1] Baker LM, Wilson FL, Kars M. The readability of medical information on InfroTrac: does it meet the needs of people with low literacy skills. Ref User Serv Q. 1997 Winter;37(2):155–60.

[2] Baker LM, Wilson FL, Kars M. The readability of medical information on InfroTrac: does it meet the needs of people with low literacy skills. Ref User Serv Q. 1997 Winter;37(2):155–60.

[3] National Network of Libraries of Medicine. Health literacy [Internet] Bethesda, MD: National Library of Medicine; 2012 [cited 20 May 2013]. < http://nnlm.gov/outreach/consumer/hlthlit.html>.

[4] National Network of Libraries of Medicine. Health literacy [Internet] Bethesda, MD: National Library of Medicine; 2012 [cited 20 May 2013]. < http://nnlm.gov/outreach/consumer/hlthlit.html>.

[5] Kutner M, Greenberg E, Jin Y, Paulsen C. The health literacy of America's adults: results from the 2003 National Assessment of Adult Literacy (NCES 2006-483) [Internet] Washington, DC: National Center for Education Statistics, US Department of Education; 2006 [cited 20 May 2013]. < http://www.ntia.doc.gov/legacy/ntiahome/dn/html/anationonline2.htm>.

[6] Kutner M, Greenberg E, Jin Y, Paulsen C. The health literacy of America's adults: results from the 2003 National Assessment of Adult Literacy (NCES 2006-483) [Internet] Washington, DC: National Center for Education Statistics, US Department of Education; 2006 [cited 20 May 2013]. < http://www.ntia.doc.gov/legacy/ntiahome/dn/html/anationonline2.htm>.

[7] Chang BL, Bakken S, Brown SS, Houston TK, Kreps GL, Kukafka R, Safran C, Stavri PZ. Bridging the digital divide: reaching vulnerable populations. J Am Med Inform Assoc. 2004 Nov–Dec;11(6):S448–57. - PMC - PubMed

[8] Chang BL, Bakken S, Brown SS, Houston TK, Kreps GL, Kukafka R, Safran C, Stavri PZ. Bridging the digital divide: reaching vulnerable populations. J Am Med Inform Assoc. 2004 Nov–Dec;11(6):S448–57. - PMC - PubMed

[9] Kreps GL. Enhancing access to relevant health information. In: Carveth R, Kretchmer SB, Schuler D, editors. Proceedings of Shaping the Network Society: Patterns for Participation, Action and Change. Seattle, WA: Computer Professionals for Social Responsibility; 2002. pp. 149–52.

[10] Kreps GL. Enhancing access to relevant health information. In: Carveth R, Kretchmer SB, Schuler D, editors. Proceedings of Shaping the Network Society: Patterns for Participation, Action and Change. Seattle, WA: Computer Professionals for Social Responsibility; 2002. pp. 149–52.

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Community perceptions and utilization of a consumer health center

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Community perceptions and utilization of a consumer health center

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