Using feedback to change primary care physician behavior

J Ambul Care Manage. 2015 Apr-Jun;38(2):118-24. doi: 10.1097/JAC.0000000000000055.


Recognizing the gap between high-quality care and the care actually provided, health care providers across the country are under increasing institutional and payer pressures to move toward more high-quality care. This pressure is often leveraged through data feedback on provider performance; however, feedback has been shown to have only a variable effect on provider behavior. This study examines the cognitive behavioral factors that influence providers to participate in feedback interventions, and how feedback interventions should be implemented to encourage more provider engagement and participation.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Attitude of Health Personnel*
  • Feedback*
  • Female
  • Humans
  • Interviews as Topic
  • Male
  • Physicians, Primary Care / psychology*
  • Practice Patterns, Physicians'* / standards
  • Quality Improvement
  • Surveys and Questionnaires