Using patient-reported outcomes in routine practice: three novel use cases and implications

J Ambul Care Manage. 2015 Apr-Jun;38(2):188-95. doi: 10.1097/JAC.0000000000000052.


Patient-reported outcomes (PROs) can show how patients perceive their illness burden over time. Active use of PROs by clinicians at the point of service can help illuminate the patients' longitudinal changes in outcomes, thereby advancing shared decision making, patient engagement, and self-care. This article offers principles and lessons learned from using PROs and provides 3 case studies to demonstrate how to overcome the challenges in using PROs in routine clinical practice to improve outcomes. These cases demonstrate that it is possible to embed patient-generated data into the flow of care and to track outcomes for improvement and research.

MeSH terms

  • Health Status
  • Humans
  • Organizational Case Studies
  • Patient Reported Outcome Measures*
  • Patient Satisfaction*
  • Patient-Centered Care
  • Practice Patterns, Physicians'
  • Primary Health Care / standards*
  • Quality Improvement*
  • Quality of Life