Dispatch centres: what is the right population catchment size?

Scand J Trauma Resusc Emerg Med. 2015 Apr 9:23:32. doi: 10.1186/s13049-015-0111-5.


Literature on medical dispatch is growing, focusing mainly on efficiency (under and overtriage) and dispatch-assisted CPR. But the issue of population catchment size, functional costs and rationalization is rarely addressed. If we can observe a trend toward a decreasing number of dispatch centres in many European countries, there is today no evidence on what is the right catchment size to reach the best balance between quality of services and costs.

MeSH terms

  • Catchment Area, Health*
  • Efficiency, Organizational
  • Emergency Medical Service Communication Systems / economics
  • Emergency Medical Service Communication Systems / organization & administration*
  • Emergency Medical Services / economics
  • Emergency Medical Services / supply & distribution*
  • Europe
  • Humans
  • Triage