Information Seeking Behavior of Patients With Diabetes Mellitus: A Cross-Sectional Study in an Outpatient Clinic of a University-Affiliated Hospital in Athens, Greece

BMC Res Notes. 2015 Feb 20;8:48. doi: 10.1186/s13104-015-1005-3.


Background: The purpose of this study is to examine the information behavior of diabetic patients, a relatively unexplored field of diabetes care, including their needs for information, resources used, obstacles encountered and degree of satisfaction for diabetes-related information acquisition.

Methods: 203 patients (males: 110, type 2:172) followed-up in the outpatient Diabetes Clinics of a University-affiliated hospital in Greece were assessed, using a validated questionnaire.

Results: Patients identified diet (61.4%) and diabetic complications (41.9%) as "the most important" for their information needs and the treating physician (94.6%) for information resources. Internet importance and frequency of use ranked low. Main obstacles to information seeking were "lack of time" and "cost". Most patients (71.4%) stated they were "quite" or "very satisfied" with the current possibilities of information seeking.

Conclusions: Diabetic patients' stated information needs and information sources, as well as main obstacles to obtaining information could potentially have important implications in designing a future information campaign.

MeSH terms

  • Adolescent
  • Adult
  • Ambulatory Care Facilities
  • Cross-Sectional Studies
  • Diabetes Mellitus / psychology*
  • Female
  • Greece
  • Health Knowledge, Attitudes, Practice*
  • Hospitals, University
  • Humans
  • Information Seeking Behavior*
  • Internet
  • Male
  • Middle Aged
  • Patient Satisfaction / statistics & numerical data*
  • Surveys and Questionnaires