Online emergency department ratings, patient satisfaction and the age-old issue of communication

BMJ Qual Saf. 2016 Jan;25(1):1-2. doi: 10.1136/bmjqs-2015-004806. Epub 2015 Oct 21.

Authors

Megan L Ranney¹, Clayton A Peimer²

Affiliations

¹ Emergency Digital Health Innovation Program, Department of Emergency Medicine, Rhode Island Hospital, Alpert Medical School, Brown University, Providence, Rhode Island, USA.
² Department of Surgery (Orthopaedics), College of Human Medicine, Michigan State University, Upper Peninsula Health System, Marquette, Michigan, USA.

PMID: 26490003
DOI: 10.1136/bmjqs-2015-004806

No abstract available

Keywords: Health services research; Patient education; Patient safety.

Publication types

Editorial
Comment

MeSH terms

Communication
Emergency Service, Hospital*
Humans
Patient Satisfaction*