Medication Errors Despite Using Electronic Health Records: The Value of a Clinical Pharmacist Service in Reducing Discharge-Related Medication Errors

Qual Manag Health Care. 2016 Jan-Mar;25(1):32-7. doi: 10.1097/QMH.0000000000000080.

Abstract

Background: Medication errors continue to exist despite the use of electronic health records and electronic prescribing; patient-centered medication reconciliation is important to decrease errors.

Objective: To identify whether a team-based approach with a pharmacist performing medication management and discharge medication reconciliation will reduce discharge-related medication errors in an academic tertiary care hospital already using an electronic health record and computerized physician order entry.

Design: Prospective nonrandomized controlled trial.

Patients: All patients were admitted to 2 of the 6 medicine teams from August 1, 2012, through October 31, 2012.

Intervention: On the intervention team, a pharmacist assisted with medication management, medication reconciliation, and medication education upon discharge. Although the physicians on the control team had access to a pharmacist, they rarely collaborated with the pharmacist. The numbers of discharge-related medication discrepancies on the intervention and control teams were compared.

Results: Collaboration with a pharmacist reduced discharge-related medication errors. The percentage of patients without medication errors within 72 hours of discharge was 93.8% on the intervention team compared with 40.2% on the control team (P < .0001).

Conclusion: Pharmacist's involvement in the patient care team improved patient safety by decreasing discharge medication errors caused by using electronic health records and computerized physician order entry.

MeSH terms

  • Academic Medical Centers / organization & administration
  • Aged
  • Aged, 80 and over
  • Cooperative Behavior
  • Electronic Health Records / organization & administration*
  • Female
  • Humans
  • Interprofessional Relations
  • Male
  • Medication Errors / prevention & control*
  • Medication Reconciliation / organization & administration*
  • Middle Aged
  • Patient Discharge*
  • Pharmacists
  • Pharmacy Service, Hospital / organization & administration*
  • Physicians
  • United States
  • United States Department of Veterans Affairs