Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches
2016 May 24-31;315(20):2167-8.
William G Lehrman
Quality Measurement and Value-Based Incentives Group, Centers for Medicare & Medicaid Services, Baltimore, Maryland.
Division of Consumer Assessment and Plan Performance, Centers for Medicare & Medicaid Services, Baltimore, Maryland.
Acting Principal Deputy Administrator, Deputy Administrator for Innovation and Quality, and CMS Chief Medical Officer.
No abstract available
Health Care Surveys*
Hospitals / standards*
Patient Outcome Assessment*
Quality Indicators, Health Care*