Patients' Perceptions of Bedside Handoff: Further Evidence to Support a Culture of Always

J Nurs Care Qual. 2017 Jan/Mar;32(1):15-24. doi: 10.1097/NCQ.0000000000000201.

Abstract

Patients' perceptions of satisfaction, understanding, participation, and feelings of safety were significantly correlated with the frequency of bedside handoff. Mean responses to survey items in these areas were significantly higher for patients who "always" experienced bedside handoff than for those who experienced it sporadically. Quality improvement strategies were effective in increasing the frequency of bedside handoff.

MeSH terms

  • Adult
  • Aged
  • Female
  • Humans
  • Inpatients / psychology
  • Male
  • Middle Aged
  • Midwestern United States
  • Nurse-Patient Relations
  • Patient Handoff / standards*
  • Patient Satisfaction*
  • Perception*
  • Quality Improvement
  • Surveys and Questionnaires