Assessment of individualized nursing care in hospitalized patients in a university hospital in Turkey

J Nurs Manag. 2016 Oct;24(7):954-961. doi: 10.1111/jonm.12400. Epub 2016 Jun 14.


Aim: This study was planned to evaluate the perceptions of individualised nursing care of hospitalised patients in an orthopaedics and traumatology clinic.

Background: Nurses who have adopted the individualised care approach are aware that their patients are unique individuals in their own right and plan their programme of care together with the patient, taking into consideration the patient's own experiences, behaviour, thoughts and perceptions.

Method: The sample in this cross-sectional study consisted of 151 patients. Patients' awareness and perception about individualised nursing care was evaluated using an Individualised Care Scale.

Result: The mean score of the study population in the Individualised Care Scale-A section was 3.41 ± 1.23; the mean score in the Individualised Care Scale-B section was 3.72 ± 1.15. No significant association was found between Individualised Care Scale and the subscales in terms of the patients' gender, age, education, employment, the presence of a history of hospitalisation, the existence of a chronic illness and self-sufficiency.

Conclusion: Patients had lower levels of awareness and perception about nursing actions designed to support patients' individuality in their personal life situations.

Implications for nursing management: In order for nursing care to be wholly individualised, nurses should not overlook patients' individuality in their personal life situations.

Keywords: Individualised Care Scale; individualised care; individuality; nursing care.

MeSH terms

  • Adolescent
  • Adult
  • Aged
  • Cross-Sectional Studies
  • Female
  • Hospitals, University / organization & administration
  • Hospitals, University / standards
  • Hospitals, University / statistics & numerical data
  • Humans
  • Male
  • Middle Aged
  • Nursing Care / standards*
  • Nursing Care / statistics & numerical data
  • Patient Satisfaction*
  • Patient-Centered Care / methods
  • Patient-Centered Care / standards
  • Perception*
  • Quality of Health Care / standards*
  • Quality of Health Care / statistics & numerical data
  • Turkey
  • Workforce