Patron perception and utilization of an embedded librarian program

J Med Libr Assoc. 2016 Jul;104(3):226-30. doi: 10.3163/1536-5050.104.3.008.

Abstract

Objective: The study measured the perceived value of an academic library's embedded librarian service model.

Setting: The study took place at the health sciences campuses of a research institution.

Methods: A web-based survey was distributed that asked respondents a series of questions about their utilization of and satisfaction with embedded librarians and services.

Results: Over 58% of respondents reported being aware of their embedded librarians, and 95% of these were satisfied with provided services.

Conclusions: The overall satisfaction with services was encouraging, but awareness of the embedded program was low, suggesting an overall need for marketing of services.

Keywords: Awareness; Embedded Librarians; Evaluation; Library Services; Library Surveys[MeSH]; Perception[MeSH]; Satisfaction.

MeSH terms

  • Humans
  • Librarians
  • Libraries, Medical* / organization & administration
  • Libraries, Medical* / statistics & numerical data
  • Library Services* / statistics & numerical data
  • Professional Role