Designing for Temporal Awareness: The Role of Temporality in Time-Critical Medical Teamwork

CSCW Conf Comput Support Coop Work. 2015 Mar:2015:1465-1476. doi: 10.1145/2675133.2675279.

Abstract

This paper describes the role of temporal information in emergency medical teamwork and how time-based features can be designed to support the temporal awareness of clinicians in this fast-paced and dynamic environment. Engagement in iterative design activities with clinicians over the course of two years revealed a strong need for time-based features and mechanisms, including timestamps for tasks based on absolute time and automatic stopclocks measuring time by counting up since task performance. We describe in detail the aspects of temporal awareness central to clinicians' awareness needs and then provide examples of how we addressed these needs through the design of a shared information display. As an outcome of this process, we define four types of time representation techniques to facilitate the design of time-based features: (1) timestamps based on absolute time, (2) timestamps relative to the process start time, (3) time since task performance, and (4) time until the next required task.

Keywords: Temporality; awareness; emergency medicine; information displays; participatory design; time; trauma resuscitation.