Three modes of power operation: Understanding doctor-patient conflicts in China's hospital therapeutic landscapes

Health Place. 2016 Nov:42:137-147. doi: 10.1016/j.healthplace.2016.09.005. Epub 2016 Oct 19.

Abstract

Doctor-patient conflicts in contemporary China are increasing in numbers and severity. This health geographic study shows how hospitals as a type of therapeutic landscape can shape doctor-patient relationships. First, the comprehensive nature of therapeutic landscapes with an emphasis on power operation within symbolic environments is provided as a framework for this study. Second, the results from participant observation and interviews with patients and doctors previously involved in conflicts are reported from Internal Medicine and Surgery Departments, within four hospitals in Anhui Province, Eastern China. The study finds that the spatial and temporal arrangements of spaces, the inside decorations and the different modes of discourses can build or ruin harmonious doctor-patient relations. The research concludes that adaptations to current hospital therapeutic landscapes can improve trust between patients and doctors, resulting in fewer conflicts and better health outcomes in China.

Keywords: China; Doctor-patient conflicts; Health care; Micro-power relations; Therapeutic landscapes.

MeSH terms

  • Adult
  • China
  • Conflict, Psychological
  • Dissent and Disputes*
  • Family / psychology
  • Female
  • Hospitals
  • Humans
  • Interior Design and Furnishings*
  • Interviews as Topic
  • Male
  • Middle Aged
  • Organizational Case Studies
  • Patients / psychology*
  • Physician-Patient Relations*
  • Power, Psychological