Do Press Ganey Scores Correlate With Total Knee Arthroplasty-Specific Outcome Questionnaires in Postsurgical Patients?

Morad Chughtai; Nirav K Patel; Chukwuweike U Gwam; Anton Khlopas; Peter M Bonutti; Ronald E Delanois; Michael A Mont

doi:10.1016/j.arth.2017.01.007

Do Press Ganey Scores Correlate With Total Knee Arthroplasty-Specific Outcome Questionnaires in Postsurgical Patients?

J Arthroplasty. 2017 Sep;32(9S):S109-S112. doi: 10.1016/j.arth.2017.01.007. Epub 2017 Jan 18.

Authors

Morad Chughtai¹, Nirav K Patel², Chukwuweike U Gwam³, Anton Khlopas¹, Peter M Bonutti⁴, Ronald E Delanois³, Michael A Mont¹

Affiliations

¹ Department of Orthopaedic Surgery, Cleveland Clinic, Cleveland, Ohio.
² Department of Orthopaedic Surgery, Virginia Commonwealth University, Richmond, Virginia.
³ Rubin Institute for Advanced Orthopedics, Center for Joint Preservation and Replacement, Sinai Hospital of Baltimore, Baltimore, Maryland.
⁴ Bonutti Clinic, Effingham, Illinois.

PMID: 28189440
DOI: 10.1016/j.arth.2017.01.007

Abstract

Background: The purpose of this study was to assess whether Center for Medicaid and Medicare services-implemented satisfaction (Press Ganey [PG]) survey results correlate with established total knee arthroplasty (TKA) assessment tools.

Methods: Data from 736 patients who underwent TKA and received a PG survey between November 2009 and January 2015 were analyzed. The PG survey overall hospital rating scores were correlated with standardized validated outcome assessment tools for TKA (Short form-12 and 36 Health Survey; Knee Society Score; Western Ontario and McMaster Universities Arthritis Index; University of California, Los Angeles; and visual analog scale) at a mean follow-up of 1154 days post-TKA.

Results: There was no correlation between PG survey overall hospital rating score and the above-mentioned outcome assessment tools.

Conclusion: Our study shows that there is no statistically significant relationship between established arthroplasty assessment tools and the PG overall hospital rating. Therefore, PG surveys may not be an appropriate tool to determine reimbursement for orthopedists performing TKAs.

Keywords: Press Ganey; outcomes; questionnaire; satisfaction; survey; total knee arthroplasty.

MeSH terms

Adult
Aged
Aged, 80 and over
Arthroplasty, Replacement, Knee / standards*
Female
Hospitals / standards
Hospitals / statistics & numerical data*
Humans
Knee Joint / surgery
Male
Middle Aged
Outcome Assessment, Health Care*
Pain Measurement
Patient Satisfaction / statistics & numerical data*
Surveys and Questionnaires
Treatment Outcome