Putting the Family Back in the Center: A Teach-Back Protocol to Improve Communication During Rounds in a Pediatric Intensive Care Unit

Terri L Bogue; Lynn Mohr

doi:10.1016/j.cnc.2017.01.009

Putting the Family Back in the Center: A Teach-Back Protocol to Improve Communication During Rounds in a Pediatric Intensive Care Unit

Crit Care Nurs Clin North Am. 2017 Jun;29(2):233-250. doi: 10.1016/j.cnc.2017.01.009. Epub 2017 Apr 5.

Authors

Terri L Bogue¹, Lynn Mohr²

Affiliations

¹ Thor Projects LLC, 106 Jordan Court, Carmel, IN 46032, USA. Electronic address: tbogue@thorprojects.com.
² Pediatric & Neonatal CNS Programs, College of Nursing, Rush University, 606 South Paulina Suite 1080N, Chicago, IL 60612, USA.

PMID: 28460703
DOI: 10.1016/j.cnc.2017.01.009

Abstract

Patient- and family-centered care is endorsed by leading health care organizations. To incorporate the family in interdisciplinary rounds in the pediatric intensive care unit, it is necessary to prepare the family to be an integral member of the child's health care team. When the family is part of the health care team, interdisciplinary rounds ensure that the family understands the process of interdisciplinary rounds and that it is an integral part of the discussion. An evidence-based protocol to provide understanding and support to families related to interdisciplinary rounds has significant impact on satisfaction, trust, and patient outcomes.

Keywords: Interdisciplinary rounds; PFCC; PICU; Patient and family–centered care; Patient-centered care; Pediatric; Teach-back.

Publication types

Review

MeSH terms

Communication*
Family / psychology*
Humans
Intensive Care Units, Pediatric*
Patient Care Team
Patient-Centered Care / methods
Professional-Family Relations*
Teaching Rounds*