Computer-based training (CBT) intervention reduces workplace violence and harassment for homecare workers

Am J Ind Med. 2017 Jul;60(7):635-643. doi: 10.1002/ajim.22728.


Background: The study examines the effectiveness of a workplace violence and harassment prevention and response program with female homecare workers in a consumer driven model of care.

Methods: Homecare workers were randomized to either; computer based training (CBT only) or computer-based training with homecare worker peer facilitation (CBT + peer). Participants completed measures on confidence, incidents of violence, and harassment, health and work outcomes at baseline, 3, 6 months post-baseline.

Results: Homecare workers reported improved confidence to prevent and respond to workplace violence and harassment and a reduction in incidents of workplace violence and harassment in both groups at 6-month follow-up. A decrease in negative health and work outcomes associated with violence and harassment were not reported in the groups.

Conclusion: CBT alone or with trained peer facilitation with homecare workers can increase confidence and reduce incidents of workplace violence and harassment in a consumer-driven model of care.

Keywords: computer-based training; consumer-employers; homecare workers; sexual harassment; workplace violence.

Publication types

  • Randomized Controlled Trial

MeSH terms

  • Computer-Assisted Instruction*
  • Female
  • Home Health Aides / education*
  • Home Health Aides / psychology
  • Humans
  • Inservice Training / methods
  • Middle Aged
  • Peer Group
  • Sexual Harassment / prevention & control*
  • Workplace
  • Workplace Violence / prevention & control*