Sense or sensibility? Social sharers' evaluations of socio-affective vs. cognitive support in response to negative emotions

Cogn Emot. 2018 Sep;32(6):1247-1264. doi: 10.1080/02699931.2017.1400949. Epub 2017 Nov 9.

Abstract

When in emotional distress, people often turn to others for social support. A general distinction has been made between two types of support that are differentially effective: Whereas socio-affective support temporarily alleviates emotional distress, cognitive support may contribute to better long-term recovery. In the current studies, we examine what type of support individuals seek. We first confirmed in a pilot study that these two types of support can be reliably distinguished. Then, in Study 1, we experimentally tested participants' support evaluations in response to different emotional situations using a vignette methodology. Findings showed that individuals perceived any type of reaction that included socio-affective support as preferable. The evaluation of cognitive support, however, was dependent on the specific emotion: Unlike worry and regret, anger and sadness were characterised by a strong dislike for purely cognitive support. Using different materials, Study 2 replicated these findings. Taken together, the findings suggest that individuals evaluate different types of support in a way that is unlikely to benefit emotional recovery in the long run.

Keywords: Social sharing; cognitive support; emotion regulation; socio-affective support.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adolescent
  • Adult
  • Aged
  • Cognition*
  • Emotions*
  • Female
  • Humans
  • Male
  • Middle Aged
  • Social Support*
  • Young Adult