Communication errors in radiology - Pitfalls and how to avoid them

doi:10.1016/j.clinimag.2018.05.025

Review

. 2018 Sep-Oct:51:266-272.

doi: 10.1016/j.clinimag.2018.05.025. Epub 2018 Jun 7.

Communication errors in radiology - Pitfalls and how to avoid them

Stephen Waite¹, Jinel Moore Scott², Ian Drexler³, Jennifer Martino⁴, Alan Legasto³, Brian Gale⁵, Srinivas Kolla⁶

Affiliations

¹ SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: Stephen.waite@downstate.edu.
² SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: Jinel.scott@downstate.edu.
³ Weill Cornell Medical College, Department of Radiology, NY, NY 10065, United States.
⁴ SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: jennifer.martino@downstate.edu.
⁵ SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: Brian.gale@downstate.edu.
⁶ SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: Srinivas.kolla@downstate.edu.

PMID: 29906784
DOI: 10.1016/j.clinimag.2018.05.025

Review

Communication errors in radiology - Pitfalls and how to avoid them

Stephen Waite et al. Clin Imaging. 2018 Sep-Oct.

. 2018 Sep-Oct:51:266-272.

doi: 10.1016/j.clinimag.2018.05.025. Epub 2018 Jun 7.

Authors

Stephen Waite¹, Jinel Moore Scott², Ian Drexler³, Jennifer Martino⁴, Alan Legasto³, Brian Gale⁵, Srinivas Kolla⁶

Affiliations

¹ SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: Stephen.waite@downstate.edu.
² SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: Jinel.scott@downstate.edu.
³ Weill Cornell Medical College, Department of Radiology, NY, NY 10065, United States.
⁴ SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: jennifer.martino@downstate.edu.
⁵ SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: Brian.gale@downstate.edu.
⁶ SUNY Downstate Medical Center, Department of Radiology, 450 Clarkson Avenue, Brooklyn, NY 11203, United States. Electronic address: Srinivas.kolla@downstate.edu.

PMID: 29906784
DOI: 10.1016/j.clinimag.2018.05.025

Abstract

Communication failures are a common cause of patient harm and malpractice claims against radiologists. In addition to overt communication breakdowns among providers, it is also important to address the quality of communication to optimize patient outcomes. In this review, we describe common communication failures and potential solutions providing a framework for radiologists to improve health care delivery.

Keywords: Actionable; Communication; Descriptors; Error; Inferences; Uncertainty.

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Communication errors in radiology - Pitfalls and how to avoid them

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Communication errors in radiology - Pitfalls and how to avoid them

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