Patient Perspectives on Clinical Scribes in Primary Care

doi:10.1007/s11606-018-4573-9

. 2018 Nov;33(11):1859-1861.

doi: 10.1007/s11606-018-4573-9.

Patient Perspectives on Clinical Scribes in Primary Care

Chen Yan¹, Susannah Rose², Michael Rothberg³, Mary Beth Mercer², Kenneth Goodman⁴, Anita D Misra-Hebert⁵

Affiliations

¹ Residency, Department of Neurology, Neurological Institute, Cleveland Clinic, 9500 Euclid Avenue, S100A, Cleveland, OH, 44195, USA.
² Office of Patient Experience, Cleveland Clinic, 9500 Euclid Avenue, JJ60, Cleveland, OH, 44195, USA.
³ Center for Value-Based Care Research, Medicine Institute, Cleveland Clinic, 9500 Euclid Avenue, G10, Cleveland, OH, 44195, USA.
⁴ Department of Family Medicine, Cleveland Clinic, BD10, 26900 Cedar Road, Beachwood, OH, 44122, USA.
⁵ Center for Value-Based Care Research, Medicine Institute, Cleveland Clinic, 9500 Euclid Avenue, G10, Cleveland, OH, 44195, USA. misraa@ccf.org.

PMID: 29992427
PMCID: PMC6206358
DOI: 10.1007/s11606-018-4573-9

Patient Perspectives on Clinical Scribes in Primary Care

Chen Yan et al. J Gen Intern Med. 2018 Nov.

. 2018 Nov;33(11):1859-1861.

doi: 10.1007/s11606-018-4573-9.

Authors

Chen Yan¹, Susannah Rose², Michael Rothberg³, Mary Beth Mercer², Kenneth Goodman⁴, Anita D Misra-Hebert⁵

Affiliations

¹ Residency, Department of Neurology, Neurological Institute, Cleveland Clinic, 9500 Euclid Avenue, S100A, Cleveland, OH, 44195, USA.
² Office of Patient Experience, Cleveland Clinic, 9500 Euclid Avenue, JJ60, Cleveland, OH, 44195, USA.
³ Center for Value-Based Care Research, Medicine Institute, Cleveland Clinic, 9500 Euclid Avenue, G10, Cleveland, OH, 44195, USA.
⁴ Department of Family Medicine, Cleveland Clinic, BD10, 26900 Cedar Road, Beachwood, OH, 44122, USA.
⁵ Center for Value-Based Care Research, Medicine Institute, Cleveland Clinic, 9500 Euclid Avenue, G10, Cleveland, OH, 44195, USA. misraa@ccf.org.

PMID: 29992427
PMCID: PMC6206358
DOI: 10.1007/s11606-018-4573-9

No abstract available

Keywords: doctor-patient relationships; primary care; primary care redesign.

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Conflict of interest statement

The authors declare that they do not have a conflict of interest.

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References

1. Arndt BG, Beasley JW, Watkinson MD, et al. Tethered to the EHR: Primary Care Physician Workload Assessment Using EHR Event Log Data and Time-Motion Observations. Ann Fam Med. 2017;15(5):419–426. doi: 10.1370/afm.2121. - DOI - PMC - PubMed
1. Bodenheimer T, Willard-Grace R, Ghorob A. Expanding the Roles of Medical Assistants: Who Does What in Primary Care. JAMA Intern Med. 2014;174(7):1025–1026. doi: 10.1001/jamainternmed.2014.1319. - DOI - PubMed
1. Yan Chen, Rose Susannah, Rothberg Michael B., Mercer Mary Beth, Goodman Kenneth, Misra-Hebert Anita D. Physician, Scribe, and Patient Perspectives on Clinical Scribes in Primary Care. Journal of General Internal Medicine. 2016;31(9):990–995. doi: 10.1007/s11606-016-3719-x. - DOI - PMC - PubMed
1. Koshy S, Feustel PJ, Hong M, Kogan BA. Scribes in an Ambulatory Urology Practice: Patient and Physician Satisfaction. J Urol. 2010;184(1):258–262. doi: 10.1016/j.juro.2010.03.040. - DOI - PubMed

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[1] Arndt BG, Beasley JW, Watkinson MD, et al. Tethered to the EHR: Primary Care Physician Workload Assessment Using EHR Event Log Data and Time-Motion Observations. Ann Fam Med. 2017;15(5):419–426. doi: 10.1370/afm.2121. - DOI - PMC - PubMed

[2] Arndt BG, Beasley JW, Watkinson MD, et al. Tethered to the EHR: Primary Care Physician Workload Assessment Using EHR Event Log Data and Time-Motion Observations. Ann Fam Med. 2017;15(5):419–426. doi: 10.1370/afm.2121. - DOI - PMC - PubMed

[3] Bodenheimer T, Willard-Grace R, Ghorob A. Expanding the Roles of Medical Assistants: Who Does What in Primary Care. JAMA Intern Med. 2014;174(7):1025–1026. doi: 10.1001/jamainternmed.2014.1319. - DOI - PubMed

[4] Bodenheimer T, Willard-Grace R, Ghorob A. Expanding the Roles of Medical Assistants: Who Does What in Primary Care. JAMA Intern Med. 2014;174(7):1025–1026. doi: 10.1001/jamainternmed.2014.1319. - DOI - PubMed

[5] Yan Chen, Rose Susannah, Rothberg Michael B., Mercer Mary Beth, Goodman Kenneth, Misra-Hebert Anita D. Physician, Scribe, and Patient Perspectives on Clinical Scribes in Primary Care. Journal of General Internal Medicine. 2016;31(9):990–995. doi: 10.1007/s11606-016-3719-x. - DOI - PMC - PubMed

[6] Yan Chen, Rose Susannah, Rothberg Michael B., Mercer Mary Beth, Goodman Kenneth, Misra-Hebert Anita D. Physician, Scribe, and Patient Perspectives on Clinical Scribes in Primary Care. Journal of General Internal Medicine. 2016;31(9):990–995. doi: 10.1007/s11606-016-3719-x. - DOI - PMC - PubMed

[7] Koshy S, Feustel PJ, Hong M, Kogan BA. Scribes in an Ambulatory Urology Practice: Patient and Physician Satisfaction. J Urol. 2010;184(1):258–262. doi: 10.1016/j.juro.2010.03.040. - DOI - PubMed

[8] Koshy S, Feustel PJ, Hong M, Kogan BA. Scribes in an Ambulatory Urology Practice: Patient and Physician Satisfaction. J Urol. 2010;184(1):258–262. doi: 10.1016/j.juro.2010.03.040. - DOI - PubMed

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Patient Perspectives on Clinical Scribes in Primary Care

Affiliations

Patient Perspectives on Clinical Scribes in Primary Care

Authors

Affiliations

Conflict of interest statement

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References

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Grants and funding

LinkOut - more resources

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