Job satisfaction, job stress and nurses' turnover intentions: The moderating roles of on-the-job and off-the-job embeddedness

J Adv Nurs. 2019 Feb;75(2):327-337. doi: 10.1111/jan.13842. Epub 2018 Oct 11.

Abstract

Aim: Using an interactionist perspective to test on-the-job embeddedness and off-the-job embeddedness as possible moderators for the predictive effects of job satisfaction and job stress on nurses' turnover intentions.

Background: As turnover worsens nurse shortages across the globe, researchers needs to find ways to work out and reduce nurses' turnover intentions. By exploring contributory factors, namely on-the-job and off-the-job embeddedness as two distinctive forms that both act as moderators, we add to the literature on effective nurse retention and highlight that incorporating off-the-job factors can provide a more realistic understanding of why people consider leaving their organization.

Design: Survey of 361 nurses of the United Kingdom's (UK's) National Health Service, in 2016.

Method: We conducted hierarchical multiple regression and simple slope analyses.

Results: Job satisfaction was negatively associated with turnover intentions, and this negative relationship was stronger when off-the-job embeddedness was high (vs. low). Job stress was positively related to turnover intentions, yet high (vs. low) off-the-job embeddedness buffered this relationship. In contrast, when on-the-job embeddedness was high (vs. low), the relationship between job stress and turnover intentions were even stronger.

Conclusion: Results showed that using an interactionist perspective is useful in predicting nurse turnover. Nursing management should be made aware of the importance of being embedded off-the-job to prevent nurse turnover. This paper issues guidelines to form a more comprehensive staff retention programme for the healthcare sector.

Keywords: job satisfaction; job stress; nurse turnover; off-the-job embeddedness; on-the-job embeddedness; turnover intentions.

MeSH terms

  • Adult
  • Attitude of Health Personnel*
  • Cross-Sectional Studies
  • Female
  • Guidelines as Topic*
  • Humans
  • Job Satisfaction*
  • Male
  • Middle Aged
  • Nursing Staff, Hospital / psychology*
  • Occupational Stress*
  • Personnel Staffing and Scheduling / standards*
  • Personnel Turnover / statistics & numerical data*
  • Surveys and Questionnaires
  • United Kingdom
  • Young Adult