Association Between Antibiotic Prescribing for Respiratory Tract Infections and Patient Satisfaction in Direct-to-Consumer Telemedicine

doi:10.1001/jamainternmed.2018.4318

. 2018 Nov 1;178(11):1558-1560.

doi: 10.1001/jamainternmed.2018.4318.

Association Between Antibiotic Prescribing for Respiratory Tract Infections and Patient Satisfaction in Direct-to-Consumer Telemedicine

Kathryn A Martinez¹, Mark Rood², Nikhyl Jhangiani³, Lei Kou⁴, Adrienne Boissy⁵, Michael B Rothberg¹

Affiliations

¹ Center for Value-Based Care Research, Cleveland Clinic, Cleveland, Ohio.
² Department of Family Medicine, Cleveland Clinic, Cleveland, Ohio.
³ Information Technology Division, Cleveland Clinic, Cleveland, Ohio.
⁴ Department of Quantitative Health Sciences, Cleveland Clinic, Cleveland, Ohio.
⁵ Office of Patient Experience, Cleveland Clinic, Cleveland, Ohio.

PMID: 30285050
PMCID: PMC6584324
DOI: 10.1001/jamainternmed.2018.4318

Association Between Antibiotic Prescribing for Respiratory Tract Infections and Patient Satisfaction in Direct-to-Consumer Telemedicine

Kathryn A Martinez et al. JAMA Intern Med. 2018.

. 2018 Nov 1;178(11):1558-1560.

doi: 10.1001/jamainternmed.2018.4318.

Authors

Kathryn A Martinez¹, Mark Rood², Nikhyl Jhangiani³, Lei Kou⁴, Adrienne Boissy⁵, Michael B Rothberg¹

Affiliations

¹ Center for Value-Based Care Research, Cleveland Clinic, Cleveland, Ohio.
² Department of Family Medicine, Cleveland Clinic, Cleveland, Ohio.
³ Information Technology Division, Cleveland Clinic, Cleveland, Ohio.
⁴ Department of Quantitative Health Sciences, Cleveland Clinic, Cleveland, Ohio.
⁵ Office of Patient Experience, Cleveland Clinic, Cleveland, Ohio.

PMID: 30285050
PMCID: PMC6584324
DOI: 10.1001/jamainternmed.2018.4318

Abstract

This study assesses the association between antibiotic prescribing for respiratory tract infections and satisfaction ratings among patients using a direct-to-consumer telemedicine platform.

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Conflict of interest statement

Conflict of Interest Disclosures: None reported.

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Comment in

Balance Between Best Practice and Patient Satisfaction: Antimicrobial Stewardship in Telemedicine.
Dean K, Tong I, Hamdy R. Dean K, et al. JAMA Intern Med. 2019 Apr 1;179(4):588-589. doi: 10.1001/jamainternmed.2018.8744. JAMA Intern Med. 2019. PMID: 30933224 No abstract available.
Balance Between Best Practice and Patient Satisfaction: Antimicrobial Stewardship in Telemedicine.
Kilby KA, Reider JM. Kilby KA, et al. JAMA Intern Med. 2019 Apr 1;179(4):589. doi: 10.1001/jamainternmed.2018.8763. JAMA Intern Med. 2019. PMID: 30933225 No abstract available.
Balance Between Best Practice and Patient Satisfaction: Antimicrobial Stewardship in Telemedicine-Reply.
Martinez KA, Rothberg MB. Martinez KA, et al. JAMA Intern Med. 2019 Apr 1;179(4):589-590. doi: 10.1001/jamainternmed.2018.8772. JAMA Intern Med. 2019. PMID: 30933231 No abstract available.
Antibiotic Prescribing for Respiratory Tract Infections and Encounter Length.
Martinez KA, Rothberg MB. Martinez KA, et al. Ann Intern Med. 2019 Jul 16;171(2):150. doi: 10.7326/L19-0264. Ann Intern Med. 2019. PMID: 31307083 No abstract available.

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Association Between Antibiotic Receipt and Provider Rating Within a National Telemedicine Practice.
Kambam G, Salehian S, Liu CM, Kleinschmidt N, Dean K, Roy V, Marshall J, Hamdy RF. Kambam G, et al. Open Forum Infect Dis. 2024 Jun 3;11(7):ofae310. doi: 10.1093/ofid/ofae310. eCollection 2024 Jul. Open Forum Infect Dis. 2024. PMID: 38989530 Free PMC article.
It takes a village: decreasing inappropriate antibiotic prescribing for upper respiratory tract infections.
Shubeilat JL, Ilges D, Ton AN, Seville MTA. Shubeilat JL, et al. Antimicrob Steward Healthc Epidemiol. 2024 Apr 29;4(1):e63. doi: 10.1017/ash.2024.56. eCollection 2024. Antimicrob Steward Healthc Epidemiol. 2024. PMID: 38698946 Free PMC article.
Antibiotic Receipt for Pediatric Telemedicine Visits With Primary Care vs Direct-to-Consumer Vendors.
Wittman SR, Hoberman A, Mehrotra A, Sabik LM, Yabes JG, Ray KN. Wittman SR, et al. JAMA Netw Open. 2024 Mar 4;7(3):e242359. doi: 10.1001/jamanetworkopen.2024.2359. JAMA Netw Open. 2024. PMID: 38483387 Free PMC article.
Antibiotic prescribing for acute respiratory infections during the coronavirus disease 2019 (COVID-19) pandemic: Patterns in a nationwide telehealth service provider.
Linder JA, Persell SD, Kelley MA, Friedberg M, Goldstein NJ, Knight TK, Kaiser KM, Doctor JN, Mack WJ, Tibbels J, McCabe B, Haenchen S, Meeker D. Linder JA, et al. Infect Control Hosp Epidemiol. 2024 Jun;45(6):777-780. doi: 10.1017/ice.2023.292. Epub 2024 Feb 8. Infect Control Hosp Epidemiol. 2024. PMID: 38329093 Free PMC article.
Evaluation of Multisite Programmatic Bundle to Reduce Unnecessary Antibiotic Prescribing for Respiratory Infections: A Retrospective Cohort Study.
Ilges D, Jensen K, Draper E, Dierkhising R, Prigge KA, Vergidis P, Virk A, Stevens RW. Ilges D, et al. Open Forum Infect Dis. 2023 Nov 21;10(12):ofad585. doi: 10.1093/ofid/ofad585. eCollection 2023 Dec. Open Forum Infect Dis. 2023. PMID: 38111752 Free PMC article.

See all "Cited by" articles

References

1. Fleming-Dutra KE, Hersh AL, Shapiro DJ, et al. . Prevalence of inappropriate antibiotic prescriptions among US ambulatory care visits, 2010-2011. JAMA. 2016;315(17):1864-1873. doi:10.1001/jama.2016.4151 - DOI - PubMed
1. Cals JW, Boumans D, Lardinois RJ, et al. . Public beliefs on antibiotics and respiratory tract infections: an internet-based questionnaire study. Br J Gen Pract. 2007;57(545):942-947. doi:10.3399/096016407782605027 - DOI - PMC - PubMed
1. Ashworth M, White P, Jongsma H, Schofield P, Armstrong D. Antibiotic prescribing and patient satisfaction in primary care in England: cross-sectional analysis of national patient survey data and prescribing data. Br J Gen Pract. 2016;66(642):e40-e46. doi:10.3399/bjgp15X688105 - DOI - PMC - PubMed
1. Sharp AL, Shen E, Kanter MH, Berman LJ, Gould MK. Low-value antibiotic prescribing and clinical factors influencing patient satisfaction. Am J Manag Care. 2017;23(10):589-594. - PubMed
1. Jerant A, Fenton JJ, Kravitz RL, et al. . Association of clinician denial of patient requests with patient satisfaction. JAMA Intern Med. 2018;178(1):85-91. doi:10.1001/jamainternmed.2017.6611 - DOI - PMC - PubMed

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[1] Fleming-Dutra KE, Hersh AL, Shapiro DJ, et al. . Prevalence of inappropriate antibiotic prescriptions among US ambulatory care visits, 2010-2011. JAMA. 2016;315(17):1864-1873. doi:10.1001/jama.2016.4151 - DOI - PubMed

[2] Fleming-Dutra KE, Hersh AL, Shapiro DJ, et al. . Prevalence of inappropriate antibiotic prescriptions among US ambulatory care visits, 2010-2011. JAMA. 2016;315(17):1864-1873. doi:10.1001/jama.2016.4151 - DOI - PubMed

[3] Cals JW, Boumans D, Lardinois RJ, et al. . Public beliefs on antibiotics and respiratory tract infections: an internet-based questionnaire study. Br J Gen Pract. 2007;57(545):942-947. doi:10.3399/096016407782605027 - DOI - PMC - PubMed

[4] Cals JW, Boumans D, Lardinois RJ, et al. . Public beliefs on antibiotics and respiratory tract infections: an internet-based questionnaire study. Br J Gen Pract. 2007;57(545):942-947. doi:10.3399/096016407782605027 - DOI - PMC - PubMed

[5] Ashworth M, White P, Jongsma H, Schofield P, Armstrong D. Antibiotic prescribing and patient satisfaction in primary care in England: cross-sectional analysis of national patient survey data and prescribing data. Br J Gen Pract. 2016;66(642):e40-e46. doi:10.3399/bjgp15X688105 - DOI - PMC - PubMed

[6] Ashworth M, White P, Jongsma H, Schofield P, Armstrong D. Antibiotic prescribing and patient satisfaction in primary care in England: cross-sectional analysis of national patient survey data and prescribing data. Br J Gen Pract. 2016;66(642):e40-e46. doi:10.3399/bjgp15X688105 - DOI - PMC - PubMed

[7] Sharp AL, Shen E, Kanter MH, Berman LJ, Gould MK. Low-value antibiotic prescribing and clinical factors influencing patient satisfaction. Am J Manag Care. 2017;23(10):589-594. - PubMed

[8] Sharp AL, Shen E, Kanter MH, Berman LJ, Gould MK. Low-value antibiotic prescribing and clinical factors influencing patient satisfaction. Am J Manag Care. 2017;23(10):589-594. - PubMed

[9] Jerant A, Fenton JJ, Kravitz RL, et al. . Association of clinician denial of patient requests with patient satisfaction. JAMA Intern Med. 2018;178(1):85-91. doi:10.1001/jamainternmed.2017.6611 - DOI - PMC - PubMed

[10] Jerant A, Fenton JJ, Kravitz RL, et al. . Association of clinician denial of patient requests with patient satisfaction. JAMA Intern Med. 2018;178(1):85-91. doi:10.1001/jamainternmed.2017.6611 - DOI - PMC - PubMed

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Association Between Antibiotic Prescribing for Respiratory Tract Infections and Patient Satisfaction in Direct-to-Consumer Telemedicine

Affiliations

Association Between Antibiotic Prescribing for Respiratory Tract Infections and Patient Satisfaction in Direct-to-Consumer Telemedicine

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