Assessing Collaborative Care in Mental Health Teams: Qualitative Analysis to Guide Future Implementation

Adm Policy Ment Health. 2019 Mar;46(2):154-166. doi: 10.1007/s10488-018-0901-y.

Abstract

The Collaborative Care Model (CCM) is an evidence-based approach for structuring care for chronic health conditions. Attempts to implement CCM-based care in a given setting depend, however, on the extent to which care in that setting is already aligned with the specific elements of CCM-based care. We therefore interviewed staff from ten outpatient mental health teams in the US Department of Veterans Affairs to determine whether care delivery was consistent or inconsistent with CCM-based care in those settings. We discuss implications of our findings for future attempts to implement CCM-based outpatient mental health care.

Keywords: Collaborative Care Model; Implementation; Outpatient mental health; Team-based care.

Publication types

  • Research Support, U.S. Gov't, Non-P.H.S.

MeSH terms

  • Attitude of Health Personnel
  • Comprehensive Health Care / organization & administration
  • Cooperative Behavior
  • Decision Support Techniques
  • Evidence-Based Practice
  • Humans
  • Mental Health Services / organization & administration*
  • Mental Health Services / standards
  • Multiple Chronic Conditions / therapy*
  • Patient Care Team
  • Patient-Centered Care / organization & administration*
  • Patient-Centered Care / standards
  • Professional Role
  • Qualitative Research
  • Quality of Health Care / organization & administration*
  • Quality of Health Care / standards
  • Self-Management
  • Time Factors
  • United States
  • United States Department of Veterans Affairs / organization & administration*
  • United States Department of Veterans Affairs / standards
  • Waiting Lists