Forming a successful public health collaborative: A qualitative study

Am J Infect Control. 2019 Jun;47(6):628-632. doi: 10.1016/j.ajic.2018.10.015. Epub 2018 Dec 21.

Abstract

Background: Coordinated approaches are needed to optimally control the spread of resistant organisms across facilities that share patients. Our goal was to understand social tensions that may inhibit public health-led community partnerships and to identify factors for success.

Methods: A collaborative to control transmission of multidrug-resistant organisms (MDROs) was formed in Utah following a regional outbreak, with members from public health, hospitals, laboratories, and transport services. We conducted and qualitatively analyzed 3 focus groups among collaborative stakeholders to discuss their experiences.

Results: Via 3 focus groups and additional interviews, we found the collaborative made institutional tensions between stakeholders explicit. We identified 4 factors that facilitated the ability to overcome institutional tensions: public health leadership to establish a safe space, creation of cross-institutional group identity with mutual respect and support, standardized communication, and group cohesiveness through shared mental models of interdependencies.

Discussion: Stakeholders' concerns regarding being blamed for MDRO transmission versus contributing to shared health care community MDRO control efforts resembled a "prisoner's dilemma." Four social components mitigated tensions and facilitated cooperation in this public health-led collaborative.

Conclusions: This study identified strategies that public health-led coordinated approaches can use to facilitate cooperation.

Keywords: Multidrug-resistant organisms; Partnerships; Social dilemma.

Publication types

  • Research Support, U.S. Gov't, Non-P.H.S.
  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Bacterial Infections / microbiology
  • Bacterial Infections / prevention & control*
  • Cooperative Behavior*
  • Cross Infection / microbiology
  • Cross Infection / prevention & control*
  • Disease Transmission, Infectious / prevention & control*
  • Drug Resistance, Multiple, Bacterial*
  • Hospitals, Public*
  • Humans
  • Infection Control / methods
  • Infection Control / organization & administration*
  • Interpersonal Relations
  • Interviews as Topic
  • Leadership
  • Qualitative Research
  • Utah