Health care professionals see measurement through their own eyes and biases. This article makes the patient central to what is measured. Patient-reported experience measures and patient-reported outcome measures are of the utmost importance. In addition, as clinicians continue to evolve how they measure what really matters, they need to be mindful of the time taken from direct patient care to achieve these activities. In addition, and most important, clinicians must ensure that all measures are designed to ensure that population health is improved, that patient experience and outcomes are enhanced, and that the cost of care is reduced.
Keywords: MIPS; Measure; Outcome; Patient-reported experience measure (PREM); Patient-reported outcome measure (PROM); Performance; Quality Payment Program (QPP); Unintended consequences.
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