Burnout Among Staff in a Home Hospital Pilot

J Clin Med Res. 2019 Jul;11(7):484-488. doi: 10.14740/jocmr3842. Epub 2019 Jun 11.

Abstract

Background: Burnout affects large portions of the healthcare workforce and is associated with increased medical errors, decreased patient experience and adherence, loss of professionalism, and decreased productivity. Little data exists on how novel clinical care settings might impact burnout. We studied the experience and burnout of staff involved in a home hospital pilot, where acutely ill patients were cared for at home as a substitute for traditional hospitalization.

Methods: We analyzed evaluations completed by home hospital staff (physicians, registered nurses, and research assistants) at the conclusion of a 2-month pilot program. Our primary outcome was burnout evaluated by the Mini Z Burnout Survey. Secondary outcomes included overall job satisfaction, work environment, workload, and team evaluation measured on a 5-point Likert scale.

Results: Eight of nine (89%) staff completed evaluations. Seven of eight (88%) staff had no symptoms of burnout; one (13%) was under stress but did not feel burned out. Median overall satisfaction with home hospital was 4.5/5.0 (interquartile range (IQR), 1.0). Most staff (6/8; 75%) "strongly agreed" that their professional values were well-aligned with the program. Three of six (50%) "entirely" or "very much" preferred home hospital to their standard clinical setting. Six of eight (75%) staff felt that their opinions were "entirely" heard; four of eight (50%) felt the team "entirely" valued each of its participants.

Conclusions: Novel clinical care settings like home hospital may lead to low staff burnout, high job satisfaction, and a healthy work environment. Further study is warranted.

Keywords: Burnout; Care delivery innovation; Home hospital.