Families as educators: a family-centered approach to teaching communication skills to neonatology fellows

J Perinatol. 2019 Oct;39(10):1392-1398. doi: 10.1038/s41372-019-0441-7. Epub 2019 Aug 1.

Abstract

Objective: To determine whether the use of family members as educators in a structured educational intervention would increase neonatology fellows' confidence in performing core communication skills targeted to guide family decision-making.

Study design: Neonatology fellows at two centers participated in simulation-based training utilizing formally trained family members of former patients. Fellows completed self-assessment surveys before participating, immediately following participation, and 1-month following the training. Family members also evaluated fellow communication.

Results: For each core competency assessed, there was a statistically significant increase in self-perceived preparedness from pre-course to post-course assessments. Fellows additionally endorsed using skills learned in the curriculum in daily clinical practice. Family educators rated fellow communication highest in empathetic listening and nonverbal communication.

Conclusions: Participation in a communication skills curriculum utilizing formally trained family members as educators for medical trainees successfully increased fellows' self-perceived preparedness in selected core competencies in communication. Family educators provided useful, generalizable feedback.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Communication*
  • Curriculum
  • Decision Making, Shared*
  • Education, Medical, Graduate / methods*
  • Family
  • Fellowships and Scholarships
  • Humans
  • Infant, Newborn
  • Neonatology / education*
  • Professional Competence
  • Professional-Family Relations*
  • Self-Assessment
  • Simulation Training*