The Impact of Information Systems Use on Work Tasks and Work Practices in an Emergency Department

Stud Health Technol Inform. 2019 Aug 8;266:108-114. doi: 10.3233/SHTI190781.


This paper describes the plan for the third stage of a longitudinal assessment of the progressive implementation of IS in an emergency department. The assessment adopts a case study approach with nested mixed methods where quantitative data will be collected through observations and qualitative data will be collected through focus group interviews. The findings from the study can inform the design of IS that is well aligned with the intended strategic outcomes of IS implementation in emergency medicine.

Keywords: Information systems; emergency departments; work practices; work tasks.

MeSH terms

  • Emergency Medicine*
  • Emergency Service, Hospital*
  • Focus Groups