Letting a Good Crisis Go to Waste

J Gen Intern Med. 2020 Apr;35(4):1289-1291. doi: 10.1007/s11606-019-05552-z. Epub 2019 Nov 19.


The widespread implementation of electronic health records (EHRs) was predicated on hopes that they would rapidly improve care, but initial experiences have been disappointing and thought to be a key part of physician dissatisfaction and burnout. The crisis created by EHR implementation is only in part due to EHRs themselves, and might also be viewed as a crisis that has served to surface longstanding problems in healthcare-ones that if grappled with, will lead to more rapidly effective digital transformation.

Publication types

  • Editorial

MeSH terms

  • Burnout, Professional* / epidemiology
  • Electronic Health Records
  • Humans
  • Physicians*