Designing and Evaluating a Digital Family Health History Tool for Spanish Speakers

Int J Environ Res Public Health. 2019 Dec 7;16(24):4979. doi: 10.3390/ijerph16244979.

Abstract

Digital family health history tools have been developed but few have been tested with non-English speakers and evaluated for acceptability and usability. This study describes the cultural and linguistic adaptation and evaluation of a family health history tool (VICKY: VIrtual Counselor for Knowing Your Family History) for Spanish speakers. In-depth interviews were conducted with 56 Spanish-speaking participants; a subset of 30 also participated in a qualitative component to evaluate the acceptability and usability of Spanish VICKY. Overall, agreement in family history assessment was moderate between VICKY and a genetic counselor (weighted kappa range: 0.4695 for stroke-0.6615 for heart disease), although this varied across disease subtypes. Participants felt comfortable using VICKY and noted that VICKY was very likeable and possessed human-like characteristics. They reported that VICKY was very easy to navigate, felt that the instructions were very clear, and thought that the time it took to use the tool was just right. Spanish VICKY may be useful as a tool to collect family health history and was viewed as acceptable and usable. The study results shed light on some cultural differences that may influence interactions with family history tools and inform future research aimed at designing and testing culturally and linguistically diverse digital systems.

Keywords: Spanish language; conversational agent; e-health; ethnic/racial minorities; evaluation of genomic tools for public health; family health history; genetic communication; health disparities; health literacy; public health genetics.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Adult
  • Aged
  • Cultural Competency
  • Diagnostic Tests, Routine
  • Electronic Health Records / standards*
  • Female
  • Hispanic or Latino*
  • Humans
  • Language*
  • Male
  • Medical History Taking / methods*
  • Middle Aged
  • Qualitative Research
  • Young Adult