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Observational Study
. 2019 Dec 2;2(12):e1916651.
doi: 10.1001/jamanetworkopen.2019.16651.

Evaluating Improvements and Shortcomings in Clinician Satisfaction With Electronic Health Record Usability

Kylie M Gomes  1 , Raj M Ratwani  2
Affiliations
Observational Study

Evaluating Improvements and Shortcomings in Clinician Satisfaction With Electronic Health Record Usability

Kylie M Gomes et al. JAMA Netw Open. .

Abstract

This cross-sectional study compares reported 2015 system usability scale scores for electronic health record systems with 2014 scores and with benchmarks to evaluate whether satisfaction is improving.

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Conflict of interest statement

Conflict of Interest Disclosures: Dr Ratwani reported receiving grants from the Agency for Healthcare Research and Quality outside the submitted work. No other disclosures were reported.

Figures

Figure.
Figure.. Comparison of System Usability Scale (SUS) Scores for 2014 and 2015 Certified Products by Vendor
Vendor-reported electronic health record (EHR) SUS scores for 2014 and 2015 certified products are compared with average benchmark (dotted line) and above-average benchmark (solid line) SUS scores.
See this image and copyright information in PMC

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References

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