Impact of Physician Referral to Health Coaching on Patient Engagement and Health Risks: An Observational Study of UPMC's Prescription for Wellness

Am J Health Promot. 2020 May;34(4):366-375. doi: 10.1177/0890117119900588. Epub 2020 Feb 12.

Abstract

Purpose: Evaluate impact of physician referral to health coaching on patient engagement and health risk reduction.

Design: Four-year retrospective, observational cohort study with propensity-matched pair comparisons.

Setting: Integrated delivery and finance system in Pittsburgh, Pennsylvania.

Sample: 10 457 adult insured members referred to health coaching by their physician; 37 864 other members identified for health coaching through insurer-initiated outreach.

Intervention: Practice-based, technology-supported workflow and process for physician prescribing of health coaching during regular office visit, with follow-up on patient's progress and implementation supports.

Measures: Patient engagement based on completion of pre-enrollment assessment, formal enrollment in health coaching, completion of required sessions, health risk levels, and number of health risks pre- and post-health coaching referral.

Analysis: Difference-in-difference analysis to assess change in health risk levels and number of health risks pre- and post-health coaching and probability weighting to control for potential confounding between groups.

Results: Members referred by a physician were significantly more likely to enroll in a health coaching program (21.0% vs 6.0%, P < .001) and complete the program requirements (8.5% vs 2.7%, P < .001) than when referred by insurer-initiated outreach; significant within group improvement in health risk levels from baseline (P < .001) was observed for both the groups.

Conclusions: Patients are significantly more likely to engage in health coaching when a referral is made by a physician; engagement in health coaching significantly improves health risk levels.

Keywords: clinical specific settings; fitness interventions; health coaching; mind-body health interventions; nutrition interventions; stress management interventions; tobacco control interventions; weight control interventions.

Publication types

  • Observational Study

MeSH terms

  • Adult
  • Aged
  • Female
  • Health Behavior
  • Health Promotion / organization & administration*
  • Health Status
  • Healthy Lifestyle
  • Humans
  • Male
  • Mentoring / statistics & numerical data*
  • Middle Aged
  • Occupational Health
  • Patient Participation / statistics & numerical data*
  • Referral and Consultation / statistics & numerical data*
  • Retrospective Studies
  • Risk Assessment
  • Workplace*