Video feedback: A novel application to enhance person-centred dementia communication

Int J Nurs Pract. 2020 Aug;26(4):e12820. doi: 10.1111/ijn.12820. Epub 2020 Feb 19.

Abstract

Aim: A discussion of the use of video feedback as an effective and feasible method to promote person-centred communication approaches within dementia care and long-term care.

Background: Effective strategies to integrate person-centred approaches into health care settings have attracted global attention and research in the past two decades. Video feedback has emerged as technique to enhance reflective learning and person-centred practice change in some care settings; however, it has not been tested in the context of person-centred dementia communication in long-term care.

Design: Discussion paper.

Data sources: Articles dating from 1995 to 2018 retrieved via searches of the SCOPUS, CINAHL, MEDLINE and Cochrane Systematic Review databases.

Implications for nursing: Inclusion of video feedback in a person-centred dementia communication intervention for nurses and other health care providers may effectively fill a gap evident in the literature. This intervention can offer feedback of enhanced quality and enduring impact on behaviour change relative to traditional training.

Conclusion: A critical review of empirical and theoretical evidence supports video feedback as a potential means to enhance person-centred communication within the context of dementia and long-term care. The promising benefits of video feedback present a novel research opportunity to pilot its use to enhance person-centred communication between nurses/health care providers and persons with dementia in long-term care.

Keywords: communication; dementia; feedback; long-term care; nursing education; nursing practice; patient-centred care; video recording.

MeSH terms

  • Attitude of Health Personnel
  • Dementia / nursing*
  • Humans
  • Learning
  • Long-Term Care
  • Nurse-Patient Relations*
  • Patient-Centered Care*
  • Videotape Recording*