We examined Zika-related inquiries to CDC-INFO, the national contact center for the Centers for Disease Control and Prevention, to identify potential communication gaps. The most frequently asked questions related to travel or geographic location of Zika (42% of all inquiries), information about laboratory testing (13%), or acquiring a Zika test (11%).
Keywords: CDC-INFO; Zika; Zika testing; Zika transmission; Zika virus; communication; disease outbreak; geolocation; information seeking; sexually transmitted infections; vector-borne infections; viruses.