Back to the future: five forgotten lessons for the healthcare managers of today

Int J Qual Health Care. 2020 Jun 4;32(4):275-277. doi: 10.1093/intqhc/mzaa021.

Abstract

Nowadays, political, economic and technological upheavals require the rediscovery of some elapsed soft skills by healthcare managers. These abilities are values grounded in the past and somewhat nebulous in the present. We suggest five forgotten lessons highlighting the importance of a stronger human and self-conscious approach in today's and tomorrow's healthcare managers.

Keywords: five forgotten lessons; healthcare managers; human side.

MeSH terms

  • Delivery of Health Care*
  • Health Facilities*
  • Humans