Oncology Nurse Navigation: Expansion of the Navigator Role Through Telehealth

Clin J Oncol Nurs. 2020 Jun 1;24(3):24-31. doi: 10.1188/20.CJON.S1.24-31.

Abstract

Background: Residents of communities without local access to clinical oncology care face significant challenges that can be addressed through the use of technology. Teleoncology uses secure, interactive video- and audioconferencing and telephone communication to remotely deliver quality cancer care.

Objectives: This article introduces the role of the oncology nurse navigator (ONN) as a collaborative caregiver and virtual resource for patients and teleoncology providers.

Methods: The literature on telehealth, nurse navigation, and teleoncology was reviewed to describe the ONN role and its integration with eHealth technologies.

Findings: As a member of the interprofessional provider team, the ONN works collaboratively with patients and their family members and serves as a virtual resource. The ONN also provides clinical communication among clinical oncology providers and support staff. The ONN supports eHealth as a method of providing clinical care to patients close to their homes.

Keywords: eHealth; nurse navigation; nurse navigator; telehealth; telenavigation; teleoncology.

Publication types

  • Review

MeSH terms

  • Adult
  • Aged
  • Aged, 80 and over
  • Curriculum
  • Education, Nursing, Continuing
  • Female
  • Humans
  • Male
  • Middle Aged
  • Neoplasms / nursing*
  • Nurse Clinicians / education*
  • Nurse's Role*
  • Oncology Nursing / organization & administration*
  • Patient Navigation / organization & administration*
  • Referral and Consultation / organization & administration*
  • Telemedicine / organization & administration*