Deep Sentiment Classification and Topic Discovery on Novel Coronavirus or COVID-19 Online Discussions: NLP Using LSTM Recurrent Neural Network Approach

IEEE J Biomed Health Inform. 2020 Oct;24(10):2733-2742. doi: 10.1109/JBHI.2020.3001216. Epub 2020 Jun 9.

Abstract

Internet forums and public social media, such as online healthcare forums, provide a convenient channel for users (people/patients) concerned about health issues to discuss and share information with each other. In late December 2019, an outbreak of a novel coronavirus (infection from which results in the disease named COVID-19) was reported, and, due to the rapid spread of the virus in other parts of the world, the World Health Organization declared a state of emergency. In this paper, we used automated extraction of COVID-19-related discussions from social media and a natural language process (NLP) method based on topic modeling to uncover various issues related to COVID-19 from public opinions. Moreover, we also investigate how to use LSTM recurrent neural network for sentiment classification of COVID-19 comments. Our findings shed light on the importance of using public opinions and suitable computational techniques to understand issues surrounding COVID-19 and to guide related decision-making. In addition, experiments demonstrated that the research model achieved an accuracy of 81.15% - a higher accuracy than that of several other well-known machine-learning algorithms for COVID-19-Sentiment Classification.

MeSH terms

  • Algorithms
  • Betacoronavirus
  • COVID-19
  • Computational Biology
  • Coronavirus Infections* / epidemiology
  • Data Mining
  • Deep Learning
  • Humans
  • Internet
  • Natural Language Processing
  • Neural Networks, Computer
  • Pandemics*
  • Pneumonia, Viral* / epidemiology
  • Public Opinion*
  • SARS-CoV-2
  • Social Media*